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info@icases.net
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iCases World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of icases.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Feedback (39)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (32) |
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4 Stars (7) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
| T***a |
Long Service… |
| F***V |
Bumpers personally approached, but was very long. |
| Y***a |
High quality case. Fit well. |
| G***s |
Case came too late, the road was about 3 months. Good quality, perfect fit. |
| O***a |
Excellent quality case. Delivery month. Did not communicate with. 
|
| Y***n |
It 'S 
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| E***a |
The parcel was more than a month, case very good tight, the only negative figure curve напечптан slanted on one-way more. for the money will come. did not communicate with. |
| E***a |
Case ordered 4.01, placed in the box 29.01. Sat phone perfectly. |
| V***j |
Cool, fit |
| N***a |
Long Service |
| N***k |
Case fit. Thank you very much! Very beautiful |
| M***a |
Thank you, Case cool. Ordered 11.11.18 received only today, long walk on Russia. 
|
| Customer |
Very long |
| O***a |
Goods satisfied. recommend. |
| G***g |
Case as picture, looks nice, fit the phone. Shipment dotarła to Poland after niespełna 4 weeks. I don't know how will with durability case'a but regarding the value for money then I am satisfied. |
| A***a |
Not bright |
| Z***a |
Shipping Kazan 2.5 months Product fully fit the description. The store get in touch. 
|
| R***b |
To boot and store issues were not an application, fit perfectly, sent brown sugar! But the service failed! Tova come in 5 days before open a dispute! |
| M***a |
Fine quality. Corresponds to the size and description. Delivery Time without any delay. Store and advise the store. Can and should feel free to order. |
| V***n |
As a description, my daughter was just happy |
| O***a |
All fit. Thank You Very Much. |
| A***V |
Good |
| M***a |
Delivery 2 month, did not expect to receive. The case is super, very much. Thank you very much. |
| Customer |
Come for 48 days in Chelyabinsk region. On Russia For 14 days. Picture blёklaya. Touch cover rough, the phone does not run away. |
| S***v |
Delivery month and a half, the Russia not monitored, as normal. |
| G***a |
Finally got my case) Bryansk was last month. Very cool. Thank you |
| M***a |
Case come, but it was a very long time. Unfortunately, even is no longer needed and not useful. Until he was, had to change the phone. Very sorry that the store draw on shipping and more and thrown in the mailbox. More he will not. |
| E***a |
Drawing volume, embossed. Went about 2X months |
| A***a |
Great cover, fit perfectly. Recommend store. 
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| T***a |
Goods tracking. Quality is good, long service |
| I***v |
Very long posting, eventually threw the package in your inbox. But The case happy. |
| Customer |
Cool))) IN Междуреченск come in 2 months |
| M***a |
The picture is black color and the zamawiałam, otrzymałam purple. Case fits perfectly. Shipment has come after a month. 
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| D***v |
Cheholchik perfect for lg X power come clear. |
| A***a |
IN reality, the picture is not clear and bright. But in general, good cheap cases. Track by Russia not monitored. |
| G***y |
Come in a month. The quality is good |
| M***a |
Order came quickly, but a bit blurry picture, not as clear as the picture. But in general, good. |
| 7***7 |
The picture a bit vygledyat more realistic than the original. The order was more than a month in Samara region. But in general, not bad. 
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| Customer |
Thank You, everything is okay. 
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