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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iCases World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of icases.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Feedback (60)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (53) |
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4 Stars (7) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
| Customer |
Everything is fine, very fast shipping |
| T***a |
Long 25.01 ordered, and cover perfectly 
|
| D***h |
Great cover, fit perfectly. Sorry very long, 2 months Syktyvkar, other than without tracking and case dropped in the box. The ноцелом satisfied with, store recommend. |
| E***a |
Slim Size, went for a long time |
| E***a |
Parcel waiting for 2 months, not wait. A dispute, money back. |
| X***e |
All OK |
| K***o |
Good case. Come pretty quickly. Thank 
|
| Customer |
Good product. Very fast delivery. |
| Customer |
ok |
| V***v |
The product is fully consistent with the good case 
|
| Customer |
Perfect case for the price! Just like on the picture! Seller recommended! |
| A***v |
All very much! Sat as the cast. Feel comfort non-slip. |
| A***o |
Wonderful case, come in 3 weeks to Moscow Region |
| A***k |
Bag of good quality, come on time 
|
| N***o |
Goods declaration came quickly. Thank You Very Much. |
| D***d |
Cases are excellent, came even earlier than was written. Seller advice. |
| V***v |
Case come in three weeks, fits the description of goods. |
| M***n |
Perfect fit! 
|
| Customer |
Case as the picture. Got a good phone. |
| V***v |
Print good, not peel. Case not simple силикошка. Very satisfied. |
| V***o |
THANK YOU |
| I***a |
Sat tightly, not particularly bright. Think, will be brighter. 
|
| G***s |
A great product. The picture is great. The phone sat attuned. Recommend |
| E***v |
Very nice case. Soft-touch. Non-slip and very tight on the phone |
| S***i |
Great cover, sitting and looks great! Led button cutouts |
| I***n |
Cool case! |
| Customer |
Button side open. For it took one star. |
| L***l |
I liked. Very tight on the phone and bumpers protect the screen well. The only thing that may not like it, it's open side buttons, but it suits me. Delivery fast. 
|
| M***a |
As the picture |
| V***m |
It's fast somewhere in the past month, the post office, fit well. 
|
| N***n |
The goods were delivered very quickly) thank you very much to the store! 
|
| S***v |
Case cool. Shipping in SF fast. Fits perfectly on phone. The store is done |
| A***n |
Goods arrived very quickly. Did not expect. Ordered a friend. Like)) soft, clear and bright. Cool short!!! Recommend!!)))) |
| R***a |
Case went for a long time, Tatarstan 2 months, the track, but the bag quality is good, odorless, sat on the phone perfectly, but not like the fact that cut-side button open 
|
| N***a |
Standards |
| Customer |
All it's quality is good |
| E***a |
Case come in 3 weeks, accurate description, tight 
|
| K***k |
Product Description Thank you goods has been shipped very quickly in average score four of the quality and texture cover |
| G***a |
Good cases. Nice to the touch. Color not saturated. Got good. Fast delivery to Siberia. for a couple of weeks. |
| S***v |
Cases of excellent quality, fit perfectly, the road 38 days, recommend, if you can wait! Thank you from daughters! |
| Customer |
Quality cover is beautiful! Packed perfectly. 
|
| A***v |
Good cover is very slippery all holes are the same 
|
| A***a |
Standards 
|
| Customer |
Parcel arrived quickly, within 20 days. Certainly not a pattern white and clear as the picture, but pretty .. 
|
| A***v |
Dstavka for a month, it is good, Case Abaldenny look and feel good sat as a glove, all the opening match, even under the strap hole is, plated phone full edge will stick out a little above display if you Nez protective glass, And with it a little sticks but it is critical for the good defense would recommend wear make love more one Thank You) |
| Customer |
It quickly. All fit perfectly 
|
| A***a |
Good quality does not stink, sits perfectly, you can take. |
| T***r |
Not monitored, but the case for its value is very good! Thank you, very satisfied with cover |
| M***a |
Get fast, got a hair's breadth, however, the figure does not look, but in general is a great option for a hundred |
| A***n |
I'm very glad! Cute thing |
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