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info@icases.net
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iCases World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of icases.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Feedback (28)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (26) |
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4 Stars (2) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
| L***a |
Not very clear printing 
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| G***S |
g 
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| Y***c |
Case for phone perfectly. Marriage I had not found. Fast enough for Aliekspress, ordered 15.02 and 01.03 have parcel arrived in office. Drawing guess quickly erased, but for the money that's okay, you can at least every month to change |
| J***r |
Go for it, Wont get for these cases for this price in India |
| P***v |
Everything is fine) |
| D***o |
Very cool bags. High-quality silicone, not too hard. Matte. Shipping in less than a month Ukraine. |
| M***c |
love that material |
| N***o |
The case went even before the promised time. Size got perfect holes all match. The only negative-mark, will be visible hand prints. 
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| Customer |
The case is the same as the description of the store. Seller recommend!! 
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| K***r |
For this price recommend 
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| T***k |
A good case, all as the picture. 
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| O***m |
Bomb, матовий yakіsny |
| A***a |
Case had delayed. The rest of the case is normal for your money. Writing feel fingers, probably erased, time will tell. And happy. 
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| L***a |
Come in 3 weeks, the quality is very good! 
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| Customer |
The black back cover is as accurate as described. well fitted to the phone and quick delivery. Thanks. |
| V***d |
Hello, Kazakhstan posting for 12 days, track number is monitored. The Seller is helpful. About commodity for the money is very satisfied with the cover, all perfect village, just like in the description. Would Recommend store! |
| D***a |
Great cover, tight, high quality, recommend! |
| S***a |
Great cover, for the money and not rozchityvala such good quality, thank you!!) |
| S***a |
Custom made 04.02 came in 01.03. Regular good black case. I AM happy. Thank You very much :) 
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| M***t |
The only difference between the shade of red color less saturated the original in contrast to the photo |
| O***s |
Case is very good. Sat phone perfectly. Parcel arrived in two weeks. Seller recommend. 
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| A***a |
Sat perfectly. Soft silicone. 3 weeks delivery |
| Customer |
Very long posting, almost 2 months, the quality of goods worth. |
| A***r |
Case super, fit perfectly, bright, pleasant, delivery two weeks, suddenly very quickly. Recommend. |
| T***i |
Awesome. 12 days delivery |
| K***o |
Great cover. Neatly sat on the phone, but thought that bumpers are slightly higher. Pattern relatively neat, looks good. 
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| F***k |
Everything is fine, quality content, recommend |
| A***a |
Case soft, pleasant to the touch, and looks great on the phone. and most importantly, very fast delivery. recommend! |
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