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info@icases.net
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iCases World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of icases.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Feedback (38)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (33) |
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4 Stars (5) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
| C***c |
It is the second unit that I ask, meets the job. The delivery time indicated |
| A***n |
Items come in a foam package all is fine. Purchased three different color cover all as one super. Any cracks No, clearly. Thanks to the store. |
| V***v |
Cover all of excellent quality and I really like |
| Z***m |
thank you so much |
| A***s |
Nice case but gets used a bit fast... |
| D***k |
All good, was very well packed, not break the glass) |
| F***v |
Great cover |
| V***r |
Ordered the 10 February and received on 2 March. Very good, fits the description |
| J***a |
Good furniture product |
| V***k |
Product not fit, but the store money back |
| L***. |
I really like, no cover is inexpensive, soft touch and good furniture fitting. The screen protector a little shorter than desired, But anything important. |
| S***v |
Case come. Everything is fine. 
|
| A***v |
Fit perfectly |
| R***v |
Thank you 
|
| S***a |
Packaged, quality cover, color, all is very good. The Seller sent fast delivery two and a half weeks in the Far East. Thank You Very Much! Recommend. 
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| A***a |
Great cover. looks unusual. one small negative-not always the first time can fold the top panel settings, top cover a little frustrating |
| V***v |
Not only that it невесть when, though more waiting more than a month ago, also a glass comes with broken, may be due to the glass, but not easy case, finger feel protruding Bead 
|
| V***o |
Good product for the Price! :) Went only a long time, But come on time! Packed was not very carefully, but at the same time make it safe. Is not set, but accurate description, quality content, except that the glass will all the time with fingers… |
| L***o |
Very good furniture service, a bit delayed But was already detail, -Package But from there on out very good furniture or |
| R***o |
It is the second bought because in house we have the same phone and with the first were pleased, in addition, well we each one the phone a different color. 100% recommended |
| Customer |
Glass is not completely from the edge of the frame to frame. I did not like. |
| V***e |
Puikiai tinka |
| A***z |
I loved. was perfect for me mobile |
| Customer |
GOOD SELLER!!! |
| G***t |
Case is fully consistent with the description, perfectly fit your phone, delivery about 3 weeks. |
| K***i |
Come on time, the phone perfectly. Thank you |
| R***l |
The parcel was 28 days in Stavropol, Russia is not monitored, accurate description, quality is quite good, was in a foam box, all together, not set 
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| I***a |
Goods to track all the way Foreign odor is, very pleasant to hold in hand, with complete and protective glass cover, the phone as a native village. Thank you Shipping a little over a month, packed in foam box Color is fully consistent with the |
| S***a |
I enjoy that phone closed completely) but between glass and frame cover remains tiny lumen, that is not critical |
| I***U |
The best! Thank you! |
| E***a |
An interesting case and thin, glass cover size is much smaller than the screen, but the size of the cover, so that everything is fine |
| A***a |
Case is so-so, personally I just like the color, going for 40 days, |
| D***n |
Ok |
| Customer |
Stand case nice, nice touch. As soon as it touches as wears and looks black bass the enamel. |
| D***v |
Ball for reduced ебическую, ugh you эпическую packaging;) Despite this cover is not bad. 
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| B***v |
All OK. A little loose. |
| K***u |
All like |
| G***s |
Order reached three weeks as normal. 
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