We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of iCases World (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://icases.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Come and my case On Xiaomi redmi 6a, thank store quality packaging it's safe and sound. Very pleasant to the touch, the phone with safety glass got great. Went to Kharkov just over a month.
Case sat well. For money there is no alternative
very good product as prescribed
Very like this case protects your phone, side rubberized, all perfectly fit your phone (for Xiaomi Redmi 6a). Color Blue, looks great!
Case for money super
Great cover. All holes and buttons match, sat on the phone well. Shipping 27 days, track. Packaging very good. Good.
It is cool!!!
Case perfectly fit to the phone. Seller and goods recommend!!!
Everything is fine. Parcel to the city in the past month, that is not quite bad. The Administration monitored, but not all the way. To the phone perfectly. Thank you so much. Recommend.
Case ordered 20 Jan, came from Latvia Karelia 18 Feb. Track number hardly monitored. Case is durable, sitting on redme 6a like a glove, variations in necessary holes, so quite pleased with the purchase. Daughter bought on mobile, she liked.
Great cover. Fits perfectly
Everything is fine. The whole package. Case is the.
Case Shoal less than a month, all perfect fit! Suggest to buy
Perfectly fit for redmi 6a, I am satisfied with
The photo looks better. And all is well.
Supersko, fast safe, recommend prodovtsa.
The case was great, now you can convenient to clip in car for vent Louver. Seller sociable, goods delivered earlier than you. Order tracking.
Good case. Went to 6a. Shipping less than a month in Moscow.