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info@icases.net
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iCases World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of icases.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Feedback (36)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (33) |
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4 Stars (3) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
| Customer |
Everything is fine. |
| R***a |
Perfectly covers. Thank you very much. |
| R***v |
Thank You |
| J***e |
all as described, thanks :) 
|
| N***a |
Fantastic. Very beautiful. Good quality |
| N***a |
Excellent! |
| Customer |
Arrived very quickly. The same as in the picture. 
|
| T***h |
A good case, perfectly fit for Nokia 6. Delivery fast |
| K***a |
Good quality! Fast delivery. Remmended store :) |
| A***a |
Very long service, quality as the photo |
| Customer |
Beautiful cover, thank you. |
| R***c |
. |
| M***a |
perfect |
| Customer |
You can take |
| I***a |
Thank you very much, the order came quickly |
| Customer |
The color saturation is not as bright as it is indicated in the picture. However quite good value for money. It is quite ok, but not perfect. Fast and secure delivery. |
| A***a |
Case bright beautiful, fit perfect NOKIA 5! Recommend. Although has dolgovato. |
| V***a |
Very bistro service. Just came. The quality is excellent! Recommend!!! |
| E***a |
Case went to Voronezh 2x more months. Good product, fit perfectly on the phone. 
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| J***a |
Great case, tight fit perfectly. The parcel ordered on 11/27/18 received on 01/11/19 in the city of Krasnodar. |
| S***v |
O. K |
| G***a |
The order came too late, the store to prolong the protection, but a good case COVERS THE UPPER МИКРОВОН. 
|
| L***k |
Perfect fit, thank you |
| D***i |
Reached 1,5 months. Super Quality, sat as a glove. |
| T***t |
Shipping 1.5 months. Fit for Nokia 6 well. |
| D***a |
Excellent quality, perfect fit :) 
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| E***a |
Delivery month |
| G***r |
Good case. Sat tightly. No smell. Thank You Very Much! |
| E***o |
Put in your inbox (Delivery Service cainiao super economic). Which perfectly fit for Nokia 6, all holes are silicone soft, convenient to press the buttons. Picture, of course, is not as bright as the photos store, but still beautiful. Back Side Picture Act. 
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| A***l |
Going for 1,5 months come. 
|
| E***n |
Super! |
| T***v |
Good product, fast shipping |
| P***r |
All OK... |
| C***r |
it's good thanks |
| A***a |
Case cool, all as the picture, the quality is excellent. Thank you will order more. |
| M***a |
The case fits perfect and the quality seems really good! It took exactly 1 month to deliver to Greece, and im very happy with this case! I reccomend it! 
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